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Installing and Setting Up Authenticator App method

With the free Microsoft Authenticator app, you can utilize a cell phone or tablet to verify safely with MFA when signing into your Fort Lewis College Microsoft account and applications. The app offers several options to receive and confirm authentication to suit your needs, including notification code by text, push notification, or passwordless auth. You can also add more security to your device by requiring a pin or biometric to open the Authenticator app or approve a notification; this prevents someone else from accessing your account if your device is lost or stolen.

Note: Setup involves steps on both your computer browser to access your Sign Ins page, and your mobile device. Your Sign-Ins page has a short session length (less than 10 minutes of inactivity before your process is interrupted). Ensure you are completing all setup steps promptly to avoid session timeout during the process.

Complete steps below to set up the Authenticator app and sync it to your Fort Lewis College Microsoft account. Ensure steps 1 through 3 are complete before moving on to step 4 to avoid session timeout during setup.

From your mobile device:

1. the Microsoft Authenticator app to your mobile device from the link
2. Open the Authenticator app on your mobile device, click the three dots in the top right and click Settings
3. Scroll down to the Security section and ensure Screen Capture is on. This setting is needed to sync your Fort Lewis account in a later step
     
4. From your desktop or laptop Sign in to your
5. Select Add sign-in method and choose Authenticator app, then click Add
   
6. You will be provided the link again to download the app to your mobile device. The app should already be downloaded to avoid session timeout during setup. Click Next.
   
7. A QR code will appear in your browser
   
8. From your mobile device, open the authenticator app, select the three dots in the upper right, the click Add account
     
9. Select the account type Work or school account, and select Scan a QR code
10. Hold your mobile device up to the screen and scan the code shown on your computer browser. Click Next on the browser and mobile device once scan is complete
    
11. From your computer, make sure you get the message that says your configuration was successful on your browser
    
12. The authenticator app will send a notification to your mobile device as a test as either a code or push notification. You will receive a popup notification on your mobile device. Open the notification on your device, and enter the provided code in your browser, or click Approve in the mobile notification
     
13. Select Next on the computer when prompted to complete the setup. The Microsoft Authenticator will now appear in your list of methods
    
14. Your Authenticator App home screen should now display the profile Fort Lewis College with your fortlewis.edu email address. If your app does not display this name on the profile, the account sync was not successful. Reach out to the IT Help Desk for assistance, or re-start the process from Step 4
    

• You can add the Authenticator app as a method for more than one device, such as a tablet or cell phone
• Be advised that your Security Info page has a short timeout window. Download the app first before logging in to your security info page to ensure you can complete all steps without your webpage timing out
• Once your app is installed, go to the settings within the Authenticator app at the top right to check Settings
• Consider also turning on App Lock. This setting locks your Authenticator app and requires an unlock pattern when you are prompted to authenticate your account. If you were to lose your phone, this prevents someone else from authenticating your account as you
• You can also choose to require a Biometric fingerprint or PIN number instead of the lock option above to increase your security

• Call 970-247-7444 during normal College business hours Monday through Friday
• Email AskIT@fortlewis.edu
• Submit an online request at
• Call our emergency cell phone at 970-749-8191

• One-Time Code - Your mobile device will receive a notification pop-up with a number code to enter into your browser
• Push Notification - Your mobile device will receive a notification pop-up to verify an attempted login by clicking Approve or Deny
• Passwordless Auth - Your browser window will give you a 2 digit number to enter in your App notification pop-up on your mobile device. See 泡芙短视频 Knowledgebase-MFA- Passwordless Authentication to setup this method
• The Authenticator App can be installed on a tablet or secondary device
• The Authenticator App can also be programed to lock your device screen with a password, biometric, or pin before you can approve a verification. This is as an additional safety measure in case your device is lost. Explore screen lock and biometric capabilities from the Settings under the 3 dots menu in the App
  

1. Ensure you have more than one sign-in method on your account. You should have at least 2 methods set up at all times. You can also check out a FIDO key as an additional method until you get a new device, or long term as a non-phone method
2. Update your . If your default sign-in method is your old/lost phone, or the Authenticator Mobile app, Click Change next to Default Sign-In Method and update it to another method that you can access immediately.
3. Once you have a new phone,  Add the new device from your . Click Add Method to add the Phone. If your previous Phone was set up and you have a new phone number, you can alternatively click Change next to the number and update it to the new phone. You will be prompted to verify the new device.
4. In your Security Info, Delete the Microsoft Authenticator app from your methods list. If you can access your old phone, uninstall the Authenticator App from the old phone.
5. Set up the Authenticator Mobile App on your new phone from . Follow the instructions above to set up the app and sync it to your Fort Lewis Microsoft account.
6. Once you have ensured you have updated your default sign-in method, Click Sign Out Everywhere in Security Info Settings. You will be prompted to authenticate your Microsoft account to make the change. The old phone will now be unable to access your account.